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成功實施 ERP系統的關鍵
實施 ERP系統的成功關鍵不只是在於 選擇一套出色的管理系統。
實施 ERP系統的成功關鍵在於要明白並沒有罐裝軟件是可以在沒有人力投入的情況下解決實在的企業問題，而科技不只是其中一個成功實施的因素。它是一套工具，而需要資源、熱誠、決心、決策、計劃、執行和持續改進的全程投入。
成功關鍵就是
- 從宏觀和微觀的角度在企業業務流程中識別出關鍵的問題
- 認識和實現成功解決問題所需要具備的條件 (包括人為和資源因素)
- 認識和套用可以帶來最佳效益、效率和效果的方法學
- 同時具備企業業務流程研究和相關科技技術以實踐上述的項目和目的
(產品 + 方案 + 服務) 只是一套概括的成功方程式
(產品 + 方案 + 服務) 只是一套概括而且單向的成功方程式，也就是成功的一半。我們誠意邀請你向我們直接瞭解和比較成功配方內的各種細節，去發現企業業務流程內存在的實際問題和共同研究根治方法。
以下是現實中一些企業業務內不同的角色中所面對的運作和效益問題：
企業總裁 / 總經理
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- A person who runs the business does not actually know how the business runs?
- Top management levels lack the macro-overview of the business, because of the lack of micro-management
- Failing to make accurate decisions, or even making the wrong corporate decisions, because of errornous or chaotic information
- Difficulties to control and monitor different departments, because of an unbalanced orgnizational structure
- Failing to meet goals and targets, because of the lack of efficiency in business processes
- Failing to identify and simplify overlapping tasks, thus causing unnecessary and high costs
- Failing to minimize waste in resources, time and money, because of the absence of Pull Production and Lean Production concepts
- Unable or difficult to control and apply user rights and policies to different information upon sales
資訊科技 / IT 部經理
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- Failing to identify real business process problems and to avoid loopholes and pitfalls in business process management
- Unable or difficult to assess the effectiveness of an ERP system due to difficulties in understand business process at a micro level
- Unable or difficult to assess the accuracy of an ERP system due to difficulties in understanding the technical aspects of each department
會計經理
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- Repetitive and unncessary inspectional and proofing tasks because of the lack of systems
- Unnecessary repetitive and manual tasks such as data entries, creating a lot of unnecessary chances for human errors
- Heavily relying on information from other departments, causing unnecessary delays
- Unable or difficult to track status of customers, vendors, payments, credits, outstandings, advanced payments, etc., due to inaccurate information or inefficient working methods
- Unable or difficult to deliver accurate financial statuses, information and reports to higher management levels
營業 / 銷售經理
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- Unsatisfied with current methods and systems which can only handle the bare minimum
- Unable or difficult to track follow-up tasks due to the lack of event handling, alerts and reminders
- Unable or difficult to track running changes and amendments of orders, and to track the status of the project related to the orders
- Unable or difficult to forecast orders and the capacity requirements needed
- Unable or difficult to control profits and determine pricings according to various situations
- Unable or difficult to control and apply user rights and policies to different information upon sales
- Unable or difficult to organize and acquire information from production in order to achieve Build-To-Order objectives
- The department may have faced pressure from Accounting to provide related information, due to the lack of integration
採購經理
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- Failing to purchase and follow-up required materials and/or goods on time and when needed, due to miscommunications and the lack of event handling, alerts and reminders
- Over-purchasing, non-movement of stock, and/or failing to purchase on time, due to uncertainty of inventory statuses and production requirements
- Unable or difficult to track running changes and amendments of orders, and to track the status of the project related to the orders
- An overload of engineering information to be manually processed just in order to purchase the required materials, causing errornous decisions
- Unable or difficult to control costs and determine pricings according to various situations
- The department may have faced pressure from Accounting to provide related information, due to the lack of integration
船務 / 貨運主管
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- Difficulties in tracking shipping schedules, due to unsatisfactory communications and integrations with other departments
- Some may have faced many complaints from Accounting Departments, due to miscommunications in the event of sales or purchase returns
倉務 / 物流主管
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- Difficult to unify coding schemees of materials, resources and stock due to unsatisfactory communications and the lack of systems
- Difficulties in tracking shipping schedules, due to unsatisfactory communications and integrations with other departments
- Some may have faced many complaints from Accounting Departments, due to miscommunications in the event of sales or purchase returns
- Difficulty to respond quickly to various events such as goods receive, delivery, stock takes, transfers, returns, conversions, price changes, etc...
- Extremely difficult to perform Lot Management because of various miscommunications and the lack of reliable systems
- Unable to solve problems regarding logistics and stock movements such as unbalanced storage and unnecessary delays
生產控制 / 項目經理
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- Difficulties in making accurate production decisions, due to lack of abilities to forecast and monitor production jobs, material requisitions and capacity requirements
- Unable or difficult to control and update information regarding the current status of resources
- Unnecessary and repetitive data entry tasks such as frequent material issuing, etc.
- Unable or difficult to handle reserve materials and reserved products
- Unable or difficult to forecast and predict various W.I.P. and stage costings
- Unable or difficult to execute accurate Master Production Schedules due to faulty logic in systems or lack of automation
- Unable or difficult to calculate and evaluate worker piecework wages due to complexity
- Unable or difficult to have instant information on daily performances
- Unable or difficult to integrate lot management and production
- Unable or difficult to integrate with sales management to achieve Build-To-Order objectives
生產工程師
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- Difficulties in constructing and coordinating complex engineering information
- Unable or difficult to handle different types of production stages so as to input and deliver accurate production information
- Unable or difficult to devise a working coding scheme to cover all cases regarding materials, semi-products, finished goods, B.O.M., etc...
- Unable or difficult to organize or replace information caused by running changes
品質控制經理
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- Unable or difficult to input, handle and control information regarding Incoming Quality Control and Process Quality Control
- Unable or difficult to integrate lot management and quality control inspections
- Unable or difficult to organize or replace information caused by running changes
人事經理
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- Unsatisfied with current methods and systems which can only handle the bare minimum
- Unable or difficult to calculate manufacturing wages due to the lack of integration with production
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